Serve as an expert for existing systems or solutions on technical level and organizational aspects in assigned area. Employ comprehensive knowledge to influence technologies and solution decisions.
Identify IT or Pharma industry processes or technologies that could provide a competitive advantage.
System, Service and Solution Support:
- Responsible to provide maintenance, optimization, innovation and 2nd level support for implemented and/or assigned solutions. Troubleshoot system problems.
- Taking over System Lead (and/or Software Lead) responsibilities for complex systems
- Taking ownership of the System Lead Role and further development for ARISg subsystems their configuration and internal development of special processes.
- Liaise with the Vendor, IT System Leads, Infrastructure and other stakeholders to provide proactive and business appropriate communication.
- Plan and manage system maintenance avoiding unplanned outages.
- Documentation and BI Framework: Understand the company framework and follow defined processes. Determine documentation requirements and produce documentation as required in support of baseline and project activities.
- Monitor process and tool compliance, suggest improvements in the deployed process and tools, and support continual process improvement.
Workplace in: Barcelona.