Hays is looking for a Technical Advisor with experience in Office 365 for a project in an international company dedicated to the electricity and energy sector located in Barcelona.
You will participate in a project of deployment of Office 365 and migration from Lotus Notes to Exchange for EMEA region.
Your main activities will be:
- Working with the Service Desk on support statistics or large ticket to incorporate, adapt and improve the project.
- Link between the different teams from Service Desk and L3 on support topics.
- Working with statistics from different sources in order to provide consolidated vision of project.
- Reviewing L2 support queue and push large tickets to relevant teams or back to Service Desk
To fit in the requirements you need:
- At least 5 years' experience as a Technical Advisor
- Deep knowledge of Office 365 and Skype for Business and Exchange.
- Knowledge of SCMM 2012.
- Experience working in a large international environment.
- Fluency in English.
If you are interested in the offer, do not hesitate to apply now.