Do you live in a digital world? Can you say that Software development is your hobby? Would you like to work in Barcelona for a popular American company leader in Maps technology?
If the answer is yes, SELLBYTEL is your answer!
We are looking for a software engineer to provide Technical Support and Remote Assistance for a Maps product for one of our clients.
Your main tasks will be:
- Helping clients get on their feet and start using the platform.
- Advising them, giving them the best solutions to reach their objectives.
- Resolving clients' technical problems.
- Development and improvement of Map platforms.
- Daily meeting with the client.
- You will be responsible for getting the client's platform structural base settled, and preventing them having to contact support in the future by doing things right from the first go.
- You will be doing this both via phone and email.
- Advanced level of English
- Good troubleshooting skills and ability to read and understand code, able to write code to reproduce and debug customer problems
- Ability to read web browser's interaction with sites logs (HAR files.)
- Familiarity with SQL (any dialect).- Ability to read and understand public facing docs (Google developer's website or stack overflow).
- Ability to read and understand logs and stack traces.
- Familiarity with modern API technologies (OAuth, HTTP RPCs). - HTTP debugging
What does SELLBYTEL offer you?
- Competitive salary
- Permanent contract
- Training provided directly from client
- Possible training directly in Switzerland
- Opportunity to travel
- Internal Development Program
- Possibility to grow within our company
- Private health insurance
- Ticket restaurant- Free Spanish/Catalan certified lessons
- Relocation package if you're not in Barcelona
- Young and dynamic team spirit
- Territory: Barcelona
The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation